Frequently Asked Questions
Everything you need to know about your Undress Code experience.
How do I choose the right size?
We provide a detailed size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags and hygiene seals intact.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-12 business days depending on your location and selected shipping method.
Are your products ethically made?
Yes, sustainability and ethics are at our core. All Undress Code pieces are designed and manufactured in Europe using high-quality materials and fair labor practices.
How should I care for my lingerie and bodysuits?
To maintain the quality of the delicate fabrics, we recommend hand washing in cold water with a gentle detergent and laying flat to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Klarna and Apple Pay.